Frequently Asked Questions
Everything you need to know about BN3TH apparel and your shopping experience.
What makes BN3TH underwear different from others?
Our patented MyPakage Pouch Technology™ provides unparalleled support and comfort by creating a 3D pouch that keeps everything in place, reducing friction and the need for shifting or adjusting.
How do I find the right size for me?
We recommend checking our detailed Size Guide located on each product page. Our gear is designed to fit true to size, but if you are between sizes, we suggest sizing up for a more relaxed fit.
What is your return policy?
We offer a 30-day return policy on unworn, unwashed items in their original packaging. For hygiene reasons, we cannot accept returns on underwear that has been worn.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by destination. You will receive a tracking number as soon as your order ships.
How should I care for my BN3TH products?
To ensure longevity, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid bleaching or ironing your technical apparel.
Do you offer eco-friendly products?
Yes, sustainability is a core value. Many of our products are made from Tencel™ Modal, a carbon-neutral fiber derived from beechwood trees that is both soft and environmentally responsible.