Returns & Exchanges
At BN3TH, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on unworn, unwashed items in their original packaging. Please note that for hygiene reasons, underwear must be in its original unopened seal to be eligible for a refund.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the request.
- 2.Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
- 3.Pack and Ship
Securely pack your items in the original packaging, attach the return label, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.